So, if you were ever wondering whether this casino is safe and legit or a scam, read the full review below to learn more. In addition to the mobile program, you can place your Mostbet bet on sports in different mobile browsers. The experience is similar to the app and the full version, only there is no need to install or download any software. Mobile browser betting is noted for its convenience and compatibility with all devices. With close to 15 years of experience in the online betting market, Mostbet stands for the highest standards of professionalism and protection for clients’ data. The license proves that you can safely enjoy Mostbet online services.
On the most popular games, odds are given in the range of 1.5-5%, and in less popular football matches they reach up to 8%. The lowest odds are found only in hockey in the middle leagues. The player from Kenya is having difficulties verifying his phone number. The player from Portugal won from a cashback bonus but is required to complete additional wagering. The player from Germany repeatedly asked the casino to close his account. Due to the account remaining open, he incurred a loss of 120€ and requests a refund.
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The player provided his login details to another person and his account has been hacked. The player from Colombia had his account blocked without further explanation. The player from Thailand had his account blocked without further explanation. The player from Ukraine had faced a full KYC request after making a second deposit and using a VPN, despite the loss of his first deposit. He had been confused about being asked to provide a photo of a lost bank card and to use Skype for verification, as he had used a third-party service for the deposit. The player had expressed his concerns about the casino’s Russian ownership and suspected data collection for malicious purposes.
However, the official iPhone app is similar to the software developed for devices running with iOS. The ability to quickly contact technical support staff is of great importance for betters, especially when it comes to solving financial problems. Mostbet made sure that customers can ask questions and get answers to them without any problems. The odds are quite different and range from good to downright low.
The casino acknowledged the problem as a non-standard situation and confirmed that the player’s phone number had been successfully linked to his account. They had advised the player to attempt to withdraw his funds again. Following this advice, the player was able to successfully withdraw 950 USDT from the casino. The issue had therefore been resolved with the assistance of the Complaints Team. Initially, we closed the complaint as ‘Unresolved’ because the casino failed to reply in the provided time frame. A year later, we reopened the complaint as per the casino’s request. The player from had raised a complaint about Mostbet Casino, stating that his deposit of 20,000 INR had not been credited to his casino account. Despite providing the casino with proof of transaction from his bank, the issue had remained unresolved. The casino had claimed that the deposit was unsuccessful and the funds should have returned to the player’s bank account.
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The player from Portugal had difficulties with Mostbet casino, which refused to honor his withdrawal request. We asked him for more details about his problem and for any communication he had with the casino. We extended the complaint’s timer by 7 days for him to respond. However, the player did not respond to our messages and questions, hence we were unable to investigate further and had to reject the complaint.
- The player failed to respond to the Complaints Team’s follow-up questions, resulting in the inability to further investigate the matter.
- They also have a very user-friendly and pleasant interface, and all page elements load as quickly as possible.
- The Complaints Team, after reviewing the evidence provided by the casino, concluded that the player had lost all his funds and hence, the complaint was rejected.
- The player from had requested a withdrawal prior to submitting this complaint.
The player from Portugal has requested a withdrawal prior to submitting this complaint. The player from was experiencing difficulties withdrawing his allegedly unused deposit due to a blocked account after unsuccessful verification. Later, the casino reconsidered its original decision and decided to temporarily unblock the disputed account and pay out the disputed funds. He has confirmed that his balance was successfully paid out after approximately 2 months. The player from Italy had deposited money using a Revolut Visa card at Mostbet website, but the deposit had not reflected in the casino account. Despite having the transaction proof from his bank, the player’s issue had not been addressed by the casino’s support chat. The player from China had been unable to bind his mobile number to his Mostbet account, which was a requirement for withdrawals. Despite reaching out to customer service and providing the requested verification codes, he hadn’t received a resolution and then couldn’t log in to his account at all.
The player from the Czech Republic is not able to withdraw his winnings due to missing phone number verification. The player from Chile is having difficulties withdrawing his winnings and his account was frozen. We closed the complaint because the player stopped responding to our questions. The player from Canada has been trying to close the account due to a gambling problem. The account was closed after 9 days since his first request, therefore the guru team believed it was quite delayed and that player deserved partial refund. The casino did not agree with casino.guru opinion, and the case was closed in favour of player. Later, the case was reopened, and the player received a refund that was relevant. Unfortunately, after receiving the refund, the player encountered another issue.
The player from is dissatisfied because their account has been frozen. The player from Portugal has submitted a withdrawal request less than two weeks prior to contacting us. The player struggles to withdraw his money as his request is keep getting rejected. After our intervention, we were able to help the player to get their winnings. The player from Nepal has been blocked without further explanation. The player from Ukraine has been blocked without further explanation.
